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Frequently Asked Question!
Yes! You don’t need an account or any previous contact to purchase our products at the online price.
Absolutely. If you expect to use a significant amount of our products, we would be more than happy to discuss a tailored price for you.
Just contact us at [email protected].
We usually deliver all small and medium parcels with Royal Mail Tracked 24, which is collected from our facility Monday to Friday, and is delivered to you Monday to Saturday.
Coffee machines, heavy equipment, and other pallet-sized delivery is shipped with The Pallet Network on a next-day service.
All orders received Monday to Friday before Midday are dispatched on the same day and expected to be delivered next day.
There are some exceptions for large consignments, remote areas, and islands.
We have a very good relationship with some selected lending institutions and we can support you with the documentation needed to apply for credit for your large purchases.
We are not a lender, so we don’t offer installment payments ourselves, but we are always happy to accommodate comfortable payment terms for large orders.
Yes! We rely on a nationwide network of selected professional technicians.
Reach out via phone or email and we’ll be happy to help you with any technical issue as well as arrange a visit.